questionaire


Questionnaire

Please complete our Questionnaire

(your opinion counts!)




How did you hear about our company?


Web site…………….

Mail shot……………

Advertisement……

Editorial……………..

Trade Directory….

Referral………………



Are your enquiries dealt with to your satisfaction?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied


Please rate our technical expertise in dealing with your enquiry?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied


If you received a quotation:
Was it received on time?

Yes
No


Did it provide all the information you expected?

Yes
No


Was the product or service installed or delivered in line with your anticipated delivery date?

Yes
No



If we installed the product or system you purchased:


Was it installed in a professional manner?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied


Were you satisfied with the training your staff received?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied


How satisfied have you been with the product or system performance?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied


If you had to contact us regarding the operation of the product or system post installation:


Was your query dealt on time?

Yes
No

Were you satisfied with the answer we provided?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied



If you took out a service contract, has servicing been carried out to your satisfaction?

Very satisfied
Satisfied
None
Unsatisfied
Very unsatisfied

Which criteria appeal to you when purchasing a Pulsonic product?


Accuracy?

Very important
Important
Quite important
Low importance
Least important






Reliability?

Very important
Important
Quite important
Low importance
Least important






Durability?

Very important
Important
Quite important
Low importance
Least important






Appearance?

Very important
Important
Quite important
Low importance
Least important






Ease of use?

Very important
Important
Quite important
Low importance
Least important






Value for money?

Very important
Important
Quite important
Low importance
Least important





Which products do you use?



Aqualogger………………

Datalogger……………….

Pulsar………………………

Flowmeter………………..

Mag folwmeter…………

Sludge blanket…………

CSO monitor…………….

Trade Effluent System

Biotreatment…………….


Your Details:

Your Name



Position



Company Name



Address 1



Address 2



Postcode



Telephone No.



e-mail address